Gmail and Google Workspace
A personal Gmail address or a company account on your own domain. The steps are identical for both.
About 10 minutesYou can do this yourself
Help
Help
Guides for the parts you set up yourself. Each one says up front how long it takes and whether you need anyone else.
Connecting a mailbox
Which of these you need is decided by who runs your mail, not by preference.
Microsoft 365
A work or school account on your own domain. We walk through this one together on a screen share.
About 40 minutesAdministrator account needed
Open the Microsoft 365 guide →
Handing this to your IT department? The same job written for an administrator: what is being requested, the procedure, egress and revocation.
If a guide does not work
Stop rather than work around it, and send a screenshot of the exact error. Do not try to work out what it means — the wording tells us a great deal.